I’m excited to support you with your health! The following information is intended to help you get the most value out of our work together. Dr. Doni
Office Hours:
Monday – Friday, 10 am to 5 pm Eastern time. Dr. Doni is available evenings and weekends – by appointment only.
Contacting Us:
If you have questions or concerns in-between appointments, please make a list of those questions/concerns to bring to your next appointment. This will ensure you receive the undivided attention you deserve and that we don’t miss anything.
- If you have an urgent question, please schedule an appointment for yourself via the “Urgent Naturopathic Consult” option at: https://doctordoni.com/schedule.html.
- Please direct all other non-urgent phone calls and emails to 855.316.2114 or office@doctordoni.com. We’ll contact you within 48 hours, Monday through Friday, between the hours of 10 am and 5 pm Eastern time. Another option, for quick questions, is to text 631.682.9190.
- For your own privacy, please do not include confidential health information in emails.
Scheduling Your Appointments:
Schedule appointments (in-person or phone) from the convenience of your computer anytime day or night: https://doctordoni.com/schedule.html.
This link is also the perfect place to go when something comes up and you need an appointment right away. Simply click “Urgent Naturopathic Consult” to schedule. Of course, if it is an emergency medical situation, head to the nearest Emergency Room immediately.
Rescheduling or Canceling Your Appointment:
We know keeping on track with your health goals is important to you. At the same time, we understand that things come up, so if you need to reschedule, please do so immediately via the online scheduling system at: https://doctordoni.com/schedule.html.
In case of a non-emergency cancellation of less than 24 hours notice or multiple cancellations, there will be a cancellation fee of $75 (unless we can schedule another person on our waiting list).
If you have a change in your schedule, please email us at schedule@doctordoni.com, call 855.316.2114 extension 1, or text 631.682.9190. This way we can get you a new appointment quickly and offer your spot to a patient on our waiting list.
Please note: When you have appointments as part of one of the Signature Programs, those appointments need to be completed within a month of the original missed appointment to ensure continuous momentum and help you get the results you want.
Consultation and Program Fees:
As you work to achieve your long-term health goals, you can also save money with our Signature Wellness Programs and packages. They are long term programs designed to create positive results in your health. These programs not only offer the best and most comprehensive services Dr. Doni can provide; but clients in our Signature Programs know the total investment up front, can create a personalized payment plan and receive priority scheduling. We can discuss these programs at your appointment and discuss whether this is the right option for you.
- Basic Wellness Program: $1297
- Signature Wellness Program: $2497
- Package of 4 phone sessions, 12-15 minutes each: $197
- Package of 4 phone sessions, 20-25 minutes each: $397
If you choose to schedule single sessions, the current fee structure is:
- Standard Initial Consultation, 30-40 minutes: $295
- Comprehensive Initial Consultation, 60-70 minutes: $495
- Urgent Phone Consult, 10 minutes: $65
- Follow Up Session, 20-25 minutes: $125
- Extended Follow Up Session, 40-45 minutes: $195
Please note that Dr. Doni spends additional time on your case – for research, notes and communications – which is why the exact time that you spend with her during a consultation may vary (so that she has time to complete the other aspects included with your consultation).
Test Fees:
Food intolerance panel, IgG and/or IgA: $295 each
NeuroAdrenal panel: $273 + processing fee $75
Bloodtype: $25
Secretor Status: $75
Fructose Malabsorption panel: $195
Billing:
Payment is due at the time of service.
When you provide your credit card number for ongoing services and products, your number is kept secure and is only charged when you place an order or after your appointment (unless paid in advance).
In order to help make this easy for you, a receipt will be sent to you by email at the address we have on file. If you prefer receipts to be sent by regular mail, please let us know at billing@doctordoni.com.
Ordering Supplements and Products:
The online store at www.doctordoni.com is the EASIEST and FASTEST way for you to get your order.
If you prefer to submit your order via email, write to orders@doctordoni.com. Please note we ship in-stock products Monday through Friday.
Packages are sent via US Priority Mail, unless overnight is requested. When products are directly shipped directly from a vendor, they may come by UPS or FedEx.
Whenever possible we will attempt to put all products ordered into one shipment. If an item is not in stock, an additional shipment and fee may be necessary.
Shipping fees:
- $8 for orders totaling less then $100
- $12 for orders of $100 – $199
- Shipping is free for orders totaling over $200 in retail value.
- Overnight shipping fee is charged at our cost.
We look forward to supporting you in your health and well-being. If you have any feedback or questions, please let us know at office@doctordoni.com.